Claims
Motor claims
How to lodge a claim
Priority Repair Service
Call 1800 611 372 or lodge a claim online.
Damaged glass claim
Call O'Brien Glass directly on 1800 000 388. Simply have your policy number ready and they will do the rest.
Heavy Motor claim
Heavy Motor Accident Assist: for vehicles 5 tonnes and above call 1800 935 338
All other motor claims
There are a number of ways you can lodge a claim with us:
- Online: Lodge a motor claim with Zurich, simply complete the online form here.
- Phone: Call?a member of our team on 1800 611 372.
- App: via Zurich's Motor Claims iPhone App
Forms for postal or fax lodgements
You will?need to choose the appropriate?form from?below, complete it and send it to us:
To enable Zurich to make a payment to your bank account please complete and return the following form:?
How to send us your details
Choose from the following delivery methods:
Email: motor.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney?NSW ?2059
Fax: 1800 823 070
CTP Claims
Zurich ceased offering CTP Green Slips in NSW on 1 March 2016, however all existing Zurich CTP policies remain valid and in force until their expiry dates.?Get information on Zurich’s CTP transfer to Gordian